Taliara

Terms of Service

Taliara Ltd Last updated: 7 June 2026

1. Introduction and Acceptance

These Terms of Service ("Terms") govern your access to and use of the Taliara software platform — the Taliara web application and dashboard, its practice-management and legal-automation features, any associated APIs, SDK, MCP server, integrations, and documentation (together, the "Service"), provided by TALIARA LIMITED (company number 17228820), a company registered in England and Wales ("Taliara", "we", "us", or "our").

By accessing or using the Service — whether by creating an account, signing in, installing the SDK, calling an API endpoint, or otherwise interacting with any part of the Service — you agree to be bound by these Terms. If you are using the Service on behalf of an organisation (such as a law firm or other business), you represent and warrant that you have authority to bind that organisation to these Terms, and references to "you" include that organisation.

If you do not agree to these Terms, you must not use the Service.

2. Software, not legal services

Taliara Limited supplies software. It is not a law firm and does not provide legal services or legal advice.

The Service is a tool that law firms and other professional users operate to run their own practices — opening matters, onboarding and verifying clients, preparing and making filings, generating documents, obtaining signatures, recording time, and tracking deadlines and obligations. Using the Service does not create a solicitor-client relationship between you and Taliara Limited.

Any AI-assisted output produced by the Service — including summaries, research drafts, document drafts, redline suggestions, and triage classifications — is a software output. It is not legal advice and must not be relied upon as legal advice. You, and not Taliara Limited, are responsible for the legal work you carry out using the Service, including the exercise of professional judgement, supervision of any output before it is used, compliance with your own regulatory and professional obligations, and the handling of any client money (the Service never holds client money).

Where regulated legal services are offered to you in future, they will be provided by a separate legal entity under a separate written agreement. Those services are not provided under these Terms, and nothing in these Terms should be read as Taliara Limited providing legal services.

3. Eligibility

To use the Service you must:

  • be at least 18 years of age (or the age of majority in your jurisdiction, if higher);
  • have the legal capacity to enter into a binding contract; and
  • not be prohibited from using the Service under the laws of England and Wales or any other applicable jurisdiction.

If you are using the Service on behalf of a business, that business must be a lawfully constituted entity. The Service is intended for use by professional users (such as law firms and solicitors), not for consumers seeking legal advice.

4. Accounts and Access

Where account registration is required, you agree to:

  • provide accurate, current, and complete information at registration and keep it up to date;
  • keep your credentials secure and not share them with any third party;
  • notify us promptly at hello@taliara.co.uk if you become aware of any unauthorised use of your account.

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts where we reasonably suspect a breach of these Terms.

5. Licence Grant

Subject to your compliance with these Terms, Taliara grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service — including, where provided, to install and use the SDK in your own applications and to access the API — solely for the purpose of running your own practice or business as described in the documentation.

This licence does not permit you to sublicense, sell, resell, or otherwise redistribute the Service, the SDK, or API access to third parties as a standalone product.

6. Your responsibilities as a professional user

If you are a regulated professional (such as a solicitor or law firm) using the Service:

  • You remain the provider of legal services to your own clients. Taliara is your software supplier, not your client's lawyer and not yours.
  • You are responsible for your own regulatory compliance — including your professional conduct rules, client care, conflicts checking, anti-money-laundering obligations, and the handling of client money — regardless of which features of the Service you use.
  • You must review and supervise any output before relying on it or sending it to a client or third party. Automation assists your work; it does not replace your professional judgement.
  • You are responsible for the accuracy of the information you submit and for the lawfulness of the actions you instruct the Service to take on your behalf (such as filings).

7. Acceptable Use

You agree not to use the Service to:

  • violate any applicable law or regulation, including data protection and financial services laws;
  • infringe the intellectual property rights of any third party;
  • transmit any content that is unlawful, defamatory, fraudulent, or that facilitates illegal activity;
  • attempt to gain unauthorised access to any part of the Service or its underlying infrastructure;
  • probe, scan, or test the vulnerability of the Service without our prior written consent;
  • use the Service in a way that could damage, disable, overburden, or impair it; or
  • reverse engineer, decompile, or disassemble any part of the Service except to the extent expressly permitted by applicable law.

We reserve the right to suspend or terminate your access without notice if we reasonably believe you have breached this clause.

8. Intellectual Property

All intellectual property rights in the Service — including the software, APIs, SDK, documentation, design, and all related materials — belong to Taliara or its licensors. Nothing in these Terms transfers any ownership of intellectual property to you.

Any feedback, suggestions, or ideas you provide to us regarding the Service may be used by Taliara without restriction or compensation to you.

Your content and data remain yours. By using the Service, you grant us a limited licence to process your data solely to provide the Service as described in our Privacy Notice and any applicable data processing terms.

9. Data protection

Where you use the Service to process personal data (including your clients' personal data), you are the controller of that data and Taliara Limited acts as your processor, processing it on your documented instructions solely to provide the Service. Our respective data protection obligations are set out in our Privacy Notice at /privacy and, where applicable, in a data processing agreement between us. You are responsible for having a lawful basis for the data you put into the Service and for your own controller obligations to your clients.

10. Third-Party Services

The Service may integrate with or depend upon third-party services (including hosting providers, AI model providers, identity-verification providers, registries, and e-signature providers). We do not control those services and are not responsible for their availability, accuracy, or conduct. Your use of any third-party service is subject to that party's own terms.

11. Fees and Payment

Where the Service is offered on a paid basis, the applicable fees, billing cycle, and payment terms will be set out in a separate order form or subscription agreement. Unless otherwise stated:

  • fees are exclusive of VAT and any other applicable taxes, which are your responsibility;
  • payments are non-refundable except where required by applicable law; and
  • we reserve the right to suspend access for non-payment following reasonable notice.

Disbursements paid to third parties on your behalf (such as registry fees) are passed through and itemised separately from our fees.

12. Changes to the Service

We may update, modify, or discontinue any part of the Service at any time. Where a change materially affects your use of a paid Service, we will provide reasonable prior notice. We are not liable for any loss arising from such changes.

13. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied. To the fullest extent permitted by law, Taliara disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:

  • the Service will be uninterrupted, error-free, or secure;
  • any defects will be corrected; or
  • the Service or its outputs will meet your requirements or expectations, or be suitable for any particular legal or regulatory purpose.

14. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Taliara's total aggregate liability to you under or in connection with these Terms shall not exceed the greater of (a) the fees paid by you to Taliara in the 12 months preceding the event giving rise to the claim, or (b) £100; and
  • Taliara shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, loss of goodwill, or business interruption, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

15. Indemnification

You agree to indemnify, defend, and hold harmless Taliara and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to:

  • your use of the Service in breach of these Terms;
  • your violation of any applicable law or third-party right;
  • any legal services you provide to your own clients using the Service; or
  • any content or data you submit through the Service.

16. Termination

Either party may terminate these Terms on written notice. We may also suspend or terminate your access immediately if:

  • you materially breach these Terms and (where remediable) fail to remedy the breach within 14 days of written notice;
  • you become insolvent or subject to insolvency proceedings; or
  • we are required to do so by law or a regulatory authority.

On termination, your licence to use the Service ceases immediately. We will, on request and for a reasonable period, make your data available for export. Clauses that by their nature should survive termination (including IP, limitation of liability, and governing law) shall do so.

17. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction, save that Taliara may seek injunctive or other interim relief in any competent court.

18. General

  • Entire agreement. These Terms constitute the entire agreement between the parties relating to the Service and supersede all prior agreements and understandings.
  • Waiver. Failure to enforce any provision of these Terms shall not constitute a waiver of the right to enforce it in the future.
  • Severability. If any provision is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, and the remaining provisions shall continue in full force.
  • Assignment. You may not assign your rights under these Terms without our prior written consent. We may assign our rights to a successor entity in connection with a merger, acquisition, or sale of substantially all assets.
  • Notices. Notices to Taliara should be sent to hello@taliara.co.uk. We will give notices to you at the email address associated with your account.

19. Contact

If you have any questions about these Terms, please contact us at:

TALIARA LIMITED 167-169 Great Portland Street, London, England, W1W 5PF Company number: 17228820 Email: hello@taliara.co.uk